Branch Manager (Wynberg)

May 10, 2024
R20000 - R30000
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Job Description

Responsible to manage and oversee outlet personnel, supervising outlet operations, and ensuring efficient operations on a day-to-day basis. Improving efficiencies and streamlining outlet activities to maximize financial and other key indicators to achieve peak performance levels. 

Minimum Requirements / Qualifications

Qualifications and or Experience: 

  • Matric Certificate (with maths literacy minimum). Additional related courses/qualifications and advantage.
  • At least 8 – 10 years’ experience in a similar management role within the motor industry
  • Sound Technical knowledge and understanding
  • Experience in motor part sales
  • Experience of managing Profit & Loss, balance sheet and associated financial responsibilities.
  • Understanding of procurement
  • Understanding of ISO 9001/ 45001 or relevant quality management system
  • Strong proficiency in Microsoft Office
  • Experience with stock management
  • Sales and customer interaction experience

General Tasks:

  • Provide superior customer service levels that exceed customer expectations while staying in line with Company policies and procedures
  • Ensure that daily, weekly and monthly targets are being met
  • Adhere to high ethical standards, and comply with all regulations/ applicable laws
  • Interacting with customers on a regular basis to ensure satisfaction and gain useful feedback
  • Resolving customer problems and queries as needed
  • Manage warranty claims and assist the customer, salesman and QC department throughout the process
  • Managing of all purchase orders and resolve any discrepancy for purchases on orders/ parts.
  • Responsible for managing the orders system “WOM”.
  • Responsible for managing the store and the stock levels on the “VISION’ system.
  • Management of daily sales figures
  • Overseeing stock delivery from DC
  • Assessing market conditions and realign business strategy accordingly
  • Lead, develop and implement variable cost programmes across all areas of responsibility.