ICDL FACILITATOR
Job Description
We are looking for an experienced ICDL Facilitator to deliver digital literacy and computer skills training, prepare learners for certification assessments, monitor progress, and provide learner support.
Minimum Requirements / Qualifications
✅ Relevant IT, Computer Studies, Education, Training & Development, or Digital Literacy qualification
✅ NQF Level 5 or higher (preferred)
✅ Facilitator qualification or proof of facilitation competence
✅ ICDL certification in modules to be facilitated
✅ Intermediate to advanced computer literacy
✅ 2–3 years' experience facilitating computer or digital literacy training
✅ Experience teaching Microsoft Word, Excel, PowerPoint, Email, and Internet skills
Key Areas of Responsibility
✔ Deliver ICDL training in accordance with the approved curriculum and timetable.
✔ Prepare lesson plans, presentations, practical activities, and training materials.
✔ Facilitate hands-on computer training in modules such as Word, Excel, PowerPoint, Email, Internet, and Cyber Security.
✔ Monitor learner progress and provide individual or group support where required.
✔ Prepare learners for ICDL diagnostic and certification assessments.
✔ Conduct practical exercises and promote digital confidence and problem-solving skills.
✔ Maintain accurate attendance registers, learner records, and progress reports.
✔ Ensure training equipment, software, and computer labs are functional and ready for use.
✔ Promote responsible technology use, online safety, data protection, and cyber security awareness.
✔ Support learners with varying levels of digital literacy and computer experience.
✔ Comply with ICDL standards, assessment requirements, and Swift Skills Academy quality procedures.
✔ Participate in programme reviews, audits, quality assurance activities, and facilitator development initiatives.