RESOURCING OFFICER
Job Description
To coordinate and execute the organization’s talent acquisition , staffing, and workforce deployment processes.
Minimum Requirements / Qualifications
- Grade 12
- Bachelors Degree in relevant field
- 3 – 5 years General HR experience
- Experience in recruitment
Key Areas of Responsibility
- Receive monthly workforce plan
- Review documentation to ensure appropriate approval has been obtained; else refer back to business to get approval.
- Advertising of vacant positions
- Receiving and acknowledging applications
- Do initial screening of CV’s to exclude outliers
- Engage with line manager / HR manager to do final shortlist and decide on assessment
- Arrange interview
- Confirm attendance a day prior to assessment
- Obtain pre-employment documentation from candidate. Audit documentation to ensure it meets the required standards; else engage with HR to get documents up to required level.
- Contact references to obtain reference reports
- Obtain sign-off on offer of employment from Contact Center Manager
- Send offer of employment to line manager / HR for final review, sign-off and handover to prospective candidate
- Follow up to confirm acceptance and any issues that needs to be addressed escalated / offer negotiation
- Upon acceptance inform HR / line, send electronic onboarding pack to prospective candidate (external candidate only)