Warehouse Manager (Centurion)
Job Description
Responsible to ensure that the right stock / inventory is delivered to the right customer on time in the most cost-effective way.
Minimum Requirements / Qualifications
Subordinates:
- Warehouse Supervisor
- Warehouse Clerks
- General Workers (pickers/ packers/ loaders/ binners, etc.)
- MHE drivers
- Vehicle mechanics
Qualifications and or Experience:
- Preferred degree in BS Logistics, Supply Chain Management or Business Administration
- previous experience of working in logistics/ supply chain/ transportation, preferably in the automotive industry.
- Comprehensive knowledge of logistic processes and procedures.
- Demonstrate experience of managing a warehouse, preferably in the automotive industry
- Previous management experience with the ability to manage and motive others (min 5 years managerial experience)
- Excellent understanding and experience of inventory control
- A full understanding of the requirements of managing a warehouse with regards to all departments
- Excellent knowledge on health and safety and security requirements
- A full understanding of ISO standards (ISO 45001, ISO 9001)
- Proven ability to implement process improvement initiatives
- Strong knowledge of warehousing Key Performance Indicators (KPIs)
- Hands on experience with warehouse management software and database
- Forklift Truck license may be required
Key Areas of Responsibility
Responsibilities:
General and Task Management:
- Represent the Company in a professional / ethical, enthusiastic, and positive manner.
- Ensure an efficient warehouse operation which can fulfil operational and customer demand
- Provide a safe working environment, adhering to Health, Safety and Environmental procedures and ensuring they are always understood and practiced by the team.
- Plan, co-ordinate and monitor the receipt, storage, and dispatch of goods
- Drive a zero-tolerance approach for deviation from the use of quality/ ISO processes to ensure customer deliverables are fully met.
- Understand customer needs and ensure alignment with the needs/ commitments of the business.
- Keep up to date and respond accordingly to all enquiries.
- Ensure inventories are accurate and control inventory levels by ensuring physical counts, including cycle counts are conducted and reconciled with automated system utilising help of the warehouse / inventory audit team.
- Ensure the relevance and accuracy of all documentation relating to goods receiving and goods dispatched and including labelling of all stock items
- Ensure that any IT and automated warehouse management systems are accurate and up to date
- Identify any systems improvements and drive through recommendations for change
- Ensure efficient and effective use of warehouse space to include layout and future capacity requirements
- Develop and maintain metrics/ KPIs, process documentation, reports, customer service logs and training and safety records
- Create policies and procedures for warehouse activities and ensure all systems meet the accreditation in line with the quality systems
- Continuously review ways to aid efficiency, add value and reduce costs as well as delivering continuous improvement initiatives
- Create and implement best practise warehousing principles, policies, and processes
- Ensure any hazardous materials are stored in accordance with requirements.
- Establish, monitor, and maintain high standards of security in the warehouse by setting security procedures in conjunction with manager responsible for overall
security - Ensure that material handling equipment is well maintained, serviced and fit for purpose. Ensure all record keeping is accurate and complies to approved ISO
templates. - Ensure that all lifting and manoeuvring of product is carried out in accordance with safe operating procedures.
- Ensure that staff comply to health and safety and environmental regulations and work safely to protect themselves and other in the warehouse environment.
- Ensure a clean and tidy working environment to aid operational efficiency.
- Ensure that ISO Systems are being always adhered to and that all policies and procedures are in line with ISO system.